Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home service plan.
About City of Los Angeles Bureau of Sanitation and SLWA
SLWA Insurance Services (SLWA) is offering optional protection plans to help City of Los Angeles Bureau of Sanitation customers be prepared and to have the best possible service in the case of an emergency. While SLWA is not a licensed contractor, the repairs will be conducted by our network of trusted, licensed and reliable local contractors.
Program features include:
- No deductible
- Network of local, trusted and professional technicians
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls ($12,000 per call)
- 30-Day Review Period with a Money Back Guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (less any claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact SLWA to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Who is SLWA?
SLWA is an independent company, separate from your city, local utility or municipality, providing emergency home repair services and protection solutions to homeowners across the U.S. If you would prefer not to receive solicitations from SLWA, please call 1-866-922-9006.
SLWA Insurance Services (“SLWA”), California License #0L71169, with corporate offices located at 4000 Town Center Boulevard, Suite 400, Canonsburg, PA 15317, is an independent company separate from your local utility or community, and offers and administers this optional home protection plan as an authorized representative of Virginia Surety Company, Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604, the home protection plan issuer. Your choice of whether to purchase this plan will not affect any service you have with your local utility or community.